Dbkk Privacy Policy – Our Commitment to Protecting Your Information

Your privacy is our top priority at dbkk.bar. This privacy policy clearly sets out what information is collected when you use the dbkk platform, how that information is used, and how securely it is kept.

The trust of millions of online gaming users across Bangladesh is our greatest asset. To uphold that trust, dbkk follows a robust and transparent privacy policy. We believe every member should have full control over their own personal information.

By creating an account or using the dbkk platform, you agree to this privacy policy. If you have any questions about it, please reach out to our support team.

Dbkk only collects information that is genuinely needed to provide quality service. Under our privacy policy, the data we collect is divided into two main categories.

Dbkk collects information through several methods. Each method is fully transparent and consistent with our privacy policy.

• At the time of direct registration: The information you provide when creating an account is stored directly in our system.
• During identity verification (KYC): When submitting identity documents or other paperwork prior to a withdrawal.
• While using the platform: When you play games, make deposits, or withdraw funds, certain technical data is automatically collected.
• Via cookies and tracking technologies: Cookies are used to understand how the site is being used.
• Support contact hours: When you contact support, that conversation may be recorded.

Your information is used only for specific, legitimate purposes. dbkk's privacy policy does not permit your data to be used beyond those approved purposes.

• For account creation, verification, and management.
• To process deposits, withdrawals, and financial transactions.
• To personalize your gaming experience and improve service quality.
• To keep you informed about bonuses, promotions, and important updates.
• To prevent fraud, money laundering, and illegal activities.
• To monitor and support responsible gaming activity.
• To fulfill legal obligations.
• For troubleshooting and platform maintenance.

Dbkk never sells or rents your personal information. However, our privacy policy does allow for limited, specific instances where information may be shared.

• Service provider partners: Only the information necessary to provide services is shared with payment processors (bKash, Nagad, Rocket) and technology service providers.
• Law Enforcement Agencies: dbkk is legally required to provide information upon a valid court order or official request from a government authority.
• Fraud Prevention Agencies: Data may be shared with regulatory authorities to prevent money laundering or fraud.
• In the event of a business transfer: If dbkk is merged or acquired, your data may be transferred to the new owner — subject to the terms of this policy.

Dbkk uses cookies and similar tracking technologies on its website. Here is everything you need to know about how we use cookies, in line with our privacy policy.

• Essential Cookies: Used to keep your login session active and ensure security. The platform cannot function without these.
• Functional Cookies: To remember your language preferences and platform settings.
• Analytics Cookies: To identify which sections of the site are most visited — no individual is personally identified in this process.
• Marketing Cookies: To show you relevant offers based on your preferences (with your consent only).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features.

Dbkk uses industry-leading security technology to keep your information safe. This section of our privacy policy explains the protection measures we have in place.

While we strive to maintain the highest level of security, no method of transmission over the internet is 100% secure. If you notice any suspicious activity, please notify us immediately.

Under dbkk's privacy policy, you have certain important rights over your own data. These rights can be exercised at any time.

• Right to Access: You can submit a request to view the personal information dbkk holds about you.
• Right to Rectification: You have the right to request a correction if any of your information is inaccurate.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Data Portability: You can request a copy of your information in a standard, portable format.
• Right to withdraw consent: Consent given for data processing may be withdrawn at any time.

Under our privacy policy, data is only retained for as long as it is needed or legally required.

Dbkk is strictly for individuals aged 18 and over. In line with our privacy policy, we do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• If a minor's information has been submitted by mistake, it will be deleted immediately.
• If you believe a minor's information has been submitted to us, please contact support immediately.

Dbkk reserves the right to update this privacy policy as needed. All changes will be published on this page, and members will be notified by email for any significant updates.

• You can always check the "Last Updated" date at the top of the page to view the most current policy.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. The dbkk team is always here to help.

For answers to common questions, visit our FAQ Page View or Responsible Gaming Go to page.